Grand Mercure Puka Park Resort, Pauanui ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Mount Avenue, Pauanui, New Zealand, 2821

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Queen Room

Max:

3 persons

380 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

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Standard King Room

Max:

3 persons

315 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

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Deluxe King Room

Max:

3 persons

380 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Pauanui1700 ft

Airports

Tauranga (TRG) 81.0 mi

Auckland (AKL) 86.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dinner Experience

“I had the pleasure of dining at the hotel's restaurant, and I was thoroughly impressed. The lamb shank with duck roasted potatoes was truly to die for! Despite some initial challenges in accommodating dietary needs, the team rose to the occasion, proving their commitment to guest satisfaction.” view full review

Charming Chalet Stay

“Staying in one of their chalets felt like a luxurious escape. The unit was modern, clean, and had a lovely outside balcony perfect for enjoying the serene surroundings. The recently renovated bathroom showcased elegant touches, including underfloor heating which added a cozy ambiance to my stay.” view full review

Relaxing Pool Complex

“The hotel's pool complex was a highlight of my visit. It included a well-maintained pool and spa, and I appreciated the pool's perfect temperature, making it an absolute delight to unwind after a day of exploration.” view full review

Cozy Cabin Amenities

“The chalet came equipped with modern amenities, allowing for a comfortable retreat. I enjoyed the serene environment while relaxing, and the spacious setup made it easy for me to kick back and enjoy some time reading in the tranquil atmosphere created by the surrounding forest.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
Express check-in/ -out
No pets allowed
Luggage storage
Locker room
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Hiking
Cycling
Tennis court
Golf course

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Garden area
Spa centre
Spa lounge
Sauna
Steam room
Jacuzzi
Full body massage

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

Mount Avenue, Pauanui, New Zealand, 2821

Map view

Mount Avenue, Pauanui, New Zealand, 2821

City landmarks

80 Pauanui Beach Rd

Track To The Top Of Mt Pauanui

2100 ft

84 Pauanui Beach Rd

Track To FLAT ROCK

2100 ft

Pauanui Trail

4600 ft

Golf Course

Pauanui Golf Club

4400 ft

Pauanui Community Church

4600 ft

TairuaNew Zealand

Mount Paku

2.0 mi

Pauanui Beach

1.5 mi

226 Paku Dr

Mt Paku Summit

2.1 mi

Hikuai Settlement Road

Pauanui Waterfall

1.6 mi

1 Vista Paku

Royal Billy Point

1.7 mi

Gallery

The Little Gallery Of Fine Arts

2.2 mi

15 David Mason Ave

Mount Paku Lookout

2.1 mi

Paaku

2.0 mi

Tairua Elim Church

2.1 mi

Flat Rock Trail

2.1 mi

Art gallery

2.2 mi

Pauanui Tairua Trail

2.2 mi

Saint Francis Anglican Church

2.3 mi

26 Paku Dr

Tairua Beach

2.5 mi

Church

Saint Mary's Catholic Church

2.5 mi

Nearby

80 Pauanui Beach Rd

Track To The Top Of Mt Pauanui

1500 ft

84 Pauanui Beach Rd

Track To FLAT ROCK

1700 ft

Restaurants

Miha Restaurant

600 ft

Mount Avenue Grand Mercure Puka Park Resort

Pauanui Takeaways

3100 ft

Jubilee Drive Shop 11

Reviews and Ratings <br />

Feedback from previous guests about their experience.

82%

loved the resort and would return for another relaxing stay

Beautiful views

Exceptional staff

Table reservation issues

No complimentary drinks

8.2/10

Great

Rooms

9.4

Location

9.0

Service

9.0

Dining

5.8

Mason

United Kingdom, November 2024

9.0/10

Overall, my stay at the resort was fantastic! The beautiful Tawa Tree Hut provided stunning forest and ocean views, making for a peaceful retreat. The staff truly made our family weekend special with their attentive service, but I did encounter some issues with my dinner reservation, and the dining environment could use better management during busy times. Still, it’s definitely a place I would return to for its charm and comfortable amenities.

Rooms

10.0

The Tawa Tree Hut was beautifully appointed and incredibly generous in size. It felt luxurious and had everything I needed, along with amazing views.

Service

10.0

The service was exceptional! Every staff member I interacted with was polite, helpful, and engaging, going out of their way to ensure we had a great experience.

Location

10.0

Nestled among the trees, the resort is in a stunning location, providing a wonderful sense of seclusion while still being close to the beach.

Dining

7.0

While the dining experience was delightful overall, I was disappointed by the need to struggle for a table at the restaurant, and the atmosphere could have been better managed.

Facilities

8.0

The facilities were well-maintained and offered a great range of amenities for a relaxing stay, although I felt they could have provided complimentary drinks as promised.

Beautiful views

Table reservation issues

Luna

United Kingdom, November 2024

8.6/10

I had a wonderful last-minute escape at this resort, nestled among serene trees, which provided a truly peaceful getaway. My room felt luxurious and private, with a stunning balcony that made relaxation easy. The dining experience was quite good; however, I found the coffee to be lacking in flavor. While the steep location added to the charm, it might not be convenient for everyone. Overall, it's a fantastic spot for a retreat, though with a couple of minor setbacks.

Rooms

10.0

The rooms were beautifully appointed chalets, spacious and luxurious, each with a lovely balcony for private relaxation.

Service

9.0

The staff was incredibly helpful, offering rides to and from the central car park, which was much appreciated.

Location

8.0

The location is stunning, surrounded by nature and providing a tranquil escape, although the steep hill might be challenging for some.

Dining

7.0

Dining was enjoyable with plenty of breakfast options, but the coffee could use improvement.

Facilities

9.0

The facilities included a nice pool area and a well-kept spa, adding to the overall relaxation experience.

Charlotte

United Kingdom, October 2024

8.0/10

My stay at the resort was absolutely wonderful, enveloped in nature with stunning views and a unique and tranquil atmosphere. The accommodations were quite spacious and featured a luxurious bathtub, perfect for relaxation. However, the dining experience was a letdown with limited choices and overly pretentious preparations that didn't quite meet the standards set by the beautiful surroundings. Additionally, accessibility to various areas of the resort can be challenging due to the steep paths.

Rooms

9.0

The chalet room was great, featuring a very comfortable bed and a spacious bath with a separate shower.

Service

9.0

Service was exceptional, especially from Chantelle at the front desk, who always provided assistance with a smile.

Location

10.0

The location is beautiful, nestled among trees with breathtaking views down to the bay, ideal for bushwalks and relaxing in nature.

Dining

5.0

Dining was disappointing due to limited food selections and overly pretentious presentations, which didn't align with the environment.

Facilities

7.0

The facilities are well-maintained and offer a peaceful retreat, but be prepared for some physical effort to get around due to the steep layout.

Cameron

United Kingdom, September 2024

7.6/10

I had a lovely stay at the resort, enjoying the beautiful bushland surroundings and the overall improvements since my last visit. The rooms were beautifully presented, offering a cozy cabin feel, though the dining experience fell a bit short in value for what was offered. The staff, particularly Chanel, made the experience memorable with their exceptional service. However, the behavior of a certain food and beverage manager cast a shadow on an otherwise pleasant experience.

Rooms

9.0

The rooms felt like a private retreat nestled among the trees, which provided a perfect setting for relaxation. They were clean and well-appointed, making it feel like a little cabin getaway.

Service

7.0

Overall, the service was excellent, with the staff going out of their way to assist me and ensure a comfortable stay. However, one staff member’s attitude toward colleagues was concerning.

Location

9.0

Set on a hillside, the location amidst the trees provided beautiful views and a serene atmosphere, perfect for enjoying a coffee on the private deck.

Dining

6.0

The dining experience was enjoyable but a bit pricey for what was offered, especially considering the underwhelming quality of some dishes. The surprise costs, particularly for specialty drinks, were a letdown.

Facilities

7.0

The facilities were adequate for a resort, but I think they could enhance the dining offerings and overall experience to match the beautiful setting.

Oscar

United Kingdom, September 2024

7.8/10

I had a lovely stay at the resort, where the staff truly went above and beyond to make my visit memorable. The rooms were stylish and comfortable, providing a relaxing retreat after a busy day exploring. However, the dining experience left something to be desired, with some food items not meeting expectations. Overall, it’s a great place to unwind and enjoy nature, but improvements in the restaurant would be beneficial.

Rooms

9.0

The rooms were really stylish and comfortable, reminiscent of private chalets, and featured a glorious tub and separate shower.

Service

10.0

Service was exceptional, with staff going out of their way to provide special touches, like a celebratory dinner and even complimentary treats.

Location

8.0

The hotel is set in a beautiful and quiet area, perfect for nature walks, though some paths can be uneven and hilly.

Dining

5.0

The dining experience was quite poor given the hotel's high standards, with the food being underwhelming and service slow.